An informational form of letter used to remind customers of payments being due or in some cases overdue, payment reminders are an essential tool for collecting what’s owed to your business. But how do you write a message that encourages submitting payment without offending customers?

Here, I’m sharing a veritable plethora of templates you can use and adapt to suit your needs whether you prefer to send emails, SMS reminders, or even snail mail. Let’s dive in and get your business paid.

Payment Reminder Email Subject Lines

  • Reminder: Payment Submission Deadline is [date]
  • Follow-up on Invoice #65456
  • Payment reminder: {Business Name} {Invoice no.}
  • Have You Paid Invoice Number 1234?
  • Follow-up on invoice #10237
  • Account Number 1234 Payment Reminder
  • Payment Needed for Invoice Number 1234
  • Hey {Name}, Invoice no. 15237 is due today. Your payment will be very much appreciated
  • Reminder Invoice for Account Number 1234
  • We noticed you’ve been a little distant lately
  • Please update your payment of invoices
  • Your [Product] account has been paused!
  • Action Required – Your payment is required
  • Reminder: Please pay your outstanding invoices
  • Your outstanding unpaid invoice

Payment Reminder Text Message Examples

  • [First Name] your current balance with us is [Amount Due]. You have until [Due Date] to pay us. Click here to pay [Payment Link].
  • [First Name], you only have 24 hours before your balance is due. We accept all major payment methods online. Click this link – [Payment Link].
  • [First Name], your payment is due in 7 days. Please click this link to pay off your balance [Payment Link].
  • Dear, [name], we have still not received your payment. Its due date was March 1. Should your payment fail to arrive in the next seven days, we may pursue legal action. We urge you to make the payment as soon as possible.
  • Dear, [name]. After several attempts at communication, we have not received the due payment. We are now forced to take legal action. If you think this is a mistake, call us on 555-4321 now.
  • Dear, [name]. We have tried to reach you regarding an outstanding payment since March 1. Unfortunately, if the payment has not been covered by March 30, we will be forced to suspend credit. Regards.
  • Hello [First Name], this is a reminder that your balance of [Amount Due] is due in 7 days. Our online payment portal is super easy to use! Click this link to pay [Payment Link]
  • Hello, [name], despite our previous reminders, we have still not received the payment due. Please update your payments to retain further services. Thanks.
  • Hello, [name]. We remind you that a $400 sum is still outstanding on your account. To avoid additional fees, please pay the required sum before March 1.
  • Hey! We’re here to remind you that a payment for $400 is awaiting payment since March 1. For information, go to [URL] or just call us for a chat.
  • Hi [Client Name]! This is a friendly reminder that Invoice 4557555, which was sent on March 1, is due next week. Visit [URL] to review or pay the invoice.
  • Hi [First Name], we hope you’re enjoying the [Service/Item Purchased] that you purchased from us on [Purchase Date]. I wanted to briefly remind you that your balance of [Amount Due] is due on [Due Date]. Click this link to pay [Payment Link].
  • This is a final reminder that we have not yet received a payment for your account since March 1. If no payment is made by September 1, we will have to move the case to court.
  • We would like to remind you that your amount is due for payment since March 1. For more information, log in to your account or call us on 555-4321.

Payment Reminder SMS Examples

Remind customers it’s time to remit payment on their phone.

  • Hi [Client Name]! Your payment is due today. You can pay by credit card or eCheck at [URL]. Please respond with any questions.
  • [First Name], your payment with us is due tomorrow. Please pay off your balance by clicking this link [Payment Link].
  • Dear [FIRST NAME], your invoice for [amount] was due [due date]. Contact [your phone number] urgently to discuss and agree a payment plan if required. Thanks, [Your business name].
  • Hello again [First Name], you have 24 hours to pay off your balance with us. I’ve sent you a few reminders, but they might’ve fallen through the cracks. That’s OK! You can visit our payment portal to satisfy your account by clicking here [Payment Link].
  • Hi [Client Name]. We still haven’t received the $400 payment of Invoice #5564, which was due four days ago. If no payment is made by next Friday (14th), late fees will apply.
  • Hi [Client Name]. Your payment of $400 for Invoice #5566566 is overdue by one week. Please review the invoice and submit a payment at [URL].
  • Hi [First Name], we still haven’t received a payment for [Service/Item Purchased]. That’s OK, you still have 7 days left before it’s due. If you want to pay off your balance early, click this link [Payment Link].

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  • Hi again [First Name], unfortunately, we haven’t received any payment from you yet for your balance of [Amount Due]. Your balance is due today, please visit our online portal to satisfy your account – [Payment Link].
  • Your invoice for $300 is overdue by two months. Please click [payment URL] or call us on [your phone number] to pay.
  • Your invoice for $400 is due by Monday 12th. Please click [payment URL], call us on [your phone number] or email us to pay.
  • Your invoice for [amount] is overdue by [overdue days] days. Please click [payment URL] to pay or advise us on [your phone number] when we can expect payment.
  • Your payment of [Amount Due] is due. Please click the following link and pay the balance owed by the end of the day – [Payment Link].
  • Dear {NAME}, we would like to remind you that the amount {SUM} was due for payment on {DUTE DATE}. To avoid further costs, please forward the payment no later than {DATE}. Thank you, {COMPANY NAME}.
  • Dear {NAME}, our system records show that you have an outstanding payment of {SUM}. You can securely pay online or turn on automatic payments by following our guide: bit.ly/automatic-payments. Thank you, {COMPANY NAME}.

Second Payment Reminder Email Examples

  • Hi [Customer’s First Name],
    We hope that you’re enjoying your [Insert Product/Service Name].
    At [Company Name] we take pride in making sure that all of our customers enjoy what we provide them.
    I did want to quickly mention that we haven’t received payment from you just yet. No worries, it isn’t due until [due date] (one week from today).
    You can pay by mailing us a check at [Company Address] or online here – [Link to invoice] If you have any questions don’t hesitate to reply to this email or give us a call at [Support Phone Number].
    Kindest Regards
  • [Customer’s First Name],
    We have yet to receive payment from you regarding the [Insert Product/service] you purchased from us on [Purchase Date].
    You may send us payment via check or online here – [Link to Invoice] If you have any questions regarding your payment, please contact [Support Phone Number].
    Regards
  • Hello [Customer’s First Name],
    Unfortunately, we still haven’t received your payment for [Invoice Number]. It is due today.
    Is it a bad time financially? We’re willing to help you by offering financial assistance. Respond to this email or give us a call at [Phone Number] and we’ll work together to get your balance resolved.
    Best Regards
  • Hi [first name of client],
    I hope you are doing well.
    This is [your name] contacting you on behalf of [company name] concerning the payment on [invoice number], which we sent on [date], will be due next week.
    I’m sure you must be busy, but it would be great if you spare some time and look over the invoice when you get a moment. Please let me know in case of any questions.
    Thank You
  • Hi [first name of client],
    Our records show that we haven’t yet received payment of [amount] for Invoice [invoice number]. It will be appreciated if you look into this.
    In case the payment is already sent, please disregard this notice. And in case you have lost this invoice, please find another copy attached herewith.
    Thank You
  • Hi John,
    I hope you’re well. This is just to remind you that payment on invoice #10237, which we sent on March 25th, will be due next week.
    I’m sure you’re busy, but I’d appreciate if you could take a moment and look over the invoice when you get a chance. Please let me know if you have any questions.
    Thank you!
  • Hello,
    I hope you’re keeping well during this time of uncertainty.
    I just wanted to drop you a quick note to remind you of the outstanding invoices that will soon be due for payment.
    I would be really grateful if you could confirm that everything is on track for payment?
    Best regards,
  • Hi,
    I hope you’re keeping well during this time of uncertainty.
    We wanted to drop you a gentle reminder that we have yet to receive payment from yourselves of in respect of our invoice which is due for payment in one week.
    I understand this may be a hectic time for you, so I would be really grateful if you could give me an indication of when we can expect to receive payment?
    Best regards
  • Hello [client name],
    Just a friendly reminder that [invoice ####] is due on [due date]. The balance due is [amount outstanding]. You can view your invoice here: [link to invoice].[Optional: There are still X days left to take advantage of your early payment discount!] Please feel free to contact us if you have any questions or concerns.
    Regards,
  • Hello [client name],
    I’m contacting you to check in on overdue [invoice ####], which will be due on [due date]. The balance due is [amount]. You can view your invoice here: [link to invoice].
    Please let us know when we can expect payment, or if there are any issues we can help resolve.
    Regards,
  • Dear [client name],
    This is a friendly reminder that your invoice payment is due next week.
    Invoice number: [xxx] Amount due: [Balance] Please pay by: [Due date] Make online payment: [Link] Payment methods accepted: [List payment options, such as credit card or via online payment apps] Have any questions? Give us a phone call at [phone number] or reach out to us at [contact information].
    Thanks for choosing [insert company name].
  • Dear [client name],
    As a reminder, your invoice number [invoice number] is due today.
    Amount due: [Balance] Make online payment: [Link] Payment methods accepted: [List payment options, such as credit card or via online payment apps] Have any questions? Give us a phone call at [phone number] or reach out to us at [contact information].
    Thanks for continuing to be a loyal customer of [company name].
  • Dear Grace,
    I hope you are well.
    We have yet to receive payment from yourselves of $150 in respect of our invoice (123456789) which will be due for payment on 1st May, 2021.
    Please could you let us know about when payment will be made.
    Best regards,
  • Dear [client name],
    I’m contacting you on behalf of [your company] with regard to the following invoice:[invoice ref number] / [invoice balance] This invoice is due for payment on [invoice due date]. It would be greatly appreciated if you could confirm receipt of this invoice and advise as to whether payment has been scheduled.
    I have attached a copy of the invoice for your reference. If you require any further information from our side, please let me know.
    Best wishes,

Payment Due Reminder Email Examples

The payment is due.

  • Hello [Recipient’s first name],
    These are turbulent times and I hope you’re staying safe. I am contacting you on behalf of [your company] with regard to the following invoice:[invoice ref number] / [invoice balance] This invoice was due for payment on [invoice due date]. Please could you kindly confirm receipt of this invoice and advise as to whether payment has been scheduled.
    I have attached a copy of the invoice for your reference. If you require any further information, please let me know.
    Best regards,
  • Hello [Recipient’s first name],
    I hope you are well.
    I just wanted to drop you a quick note to remind you that [amount owed on invoice] in respect of our invoice [invoice reference number] was due for payment on [date due].
    I have attached a copy of the invoice for your reference.
    I would be really grateful if you could confirm that everything is on track for payment.
    Best regards,
  • Hi [Recipient’s first name] I hope you are well.
    We have yet to receive payment from yourselves of [amount owed on invoice] in respect of our invoice [invoice reference number] which was due for payment on [date due].
    I would be really grateful if you could let me know when we can expect to receive payment.
    I have attached a copy of the invoice for your reference. Thank you for your help.
  • Hi [Recipient’s first name] I hope you are well.
    We have yet to receive payment from yourselves of [amount owed on invoice] in respect of our invoice [invoice reference number] which was due for payment on [date due].
    I would be really grateful if you could let me know when we can expect to receive payment.
    I’ve attached the invoice for your reference.
  • “”[Customer’s First Name],
    Your payment of [Payment Amount] is due today for [Invoice Number].
    Please visit [Link to Invoice] to view and pay your balance.
    We offer financial assistance. Respond to this email promptly or contact us at [Phone Number] for more information.
  • Hello [Customer’s First Name],
    I took a look at our records today and noticed that we’re still waiting to receive payment from you for your invoice #[Invoice Number].
    Your invoice with us was due on [Insert Due Date]. Since that day has passed, your account balance with us is now considered overdue.
    Don’t worry, this doesn’t mean you’ve incurred any additional fees yet.
    I’ve taken the courtesy to attach your invoice to this email just in case you’ve lost it.
    You can pay your invoice off by clicking this link [Link to Invoice].
  • [Customer’s First Name],
    Our records indicate that your invoice #[Invoice Number] is now 1 day overdue.
    In order to avoid any additional fees, pay your invoice as soon as possible.
    You can pay your invoice online at [Link to Invoice].

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  • Hi [first name of client],
    This is just a reminder that payment on invoice [invoice number] (total [amount]), which we sent on [date], is due today. Please make the payment to the specified bank account on the invoice.
    If you have any questions, please reply, and I would be happy to clarify them. Thank You.
  • Hi [first name of client] I wrote to you previously to remind you of the [amount] due, which we sent on [date]. This is a reminder to say that payment is now overdue.
    In case of any queries regarding the payment, please reach out. Attached is a copy of the invoice if you have misplaced or deleted the previous one.
    Request you to please confirm and reply to this email as soon as possible. Thank you.
  • Hi Lucy,
    This is just a reminder that payment on invoice #10237 (total $5,400), which we sent on March 25th, is due today. You can make payment to the bank account specified on the invoice.
    If you have any questions whatsoever, please reply and I’d be happy to clarify them. We appreciate and value your business.
  • Hi Dave,
    Our records show that we haven’t yet received payment of $5,400 for Invoice #10237, which is overdue by one week. I would appreciate if you could check this out on your end.
    If the payment has already been sent, please disregard this notice. And if you’ve lost this invoice, please let me know, and I’d be happy to send you another copy.
    Thanks
  • Hi (Customer Name),
    I wrote to you several times to remind you of the pending amount of $5,400 for invoice #10237. As another reminder, payment was due two weeks ago.
    If you have any queries regarding this payment, please let me know. I’ve also attached a copy of the invoice to this email, in case the original was lost or deleted.
    Could you reply to this message and let me know you’ve received it? Thank you.
    Regards,
  • Hi
    I hope you’re keeping well during this time of uncertainty.
    We have yet to receive payment from yourselves of in respect of our invoice which was due for payment on .
    I understand this may be a hectic time for you, but this invoice is now days overdue and is becoming problematic for us too.
    Please let us know when we can expect to receive payment as soon as possible? Or if you are struggling with cash flow, please update us so we can plan internally and suggest a payment plan.
    Best regards,
  • Greetings!
    I hope you’re keeping well during this time of uncertainty. I just wanted to drop you a quick note to remind you that in respect of our invoice is due for payment on .
    I would be really grateful if you could confirm that everything is on track for payment?
    Best regards,

Payment Reminder Email to Client Email Examples

  • Hello [Client’s Name],
    I hope this email finds you well. I understand this may be a busy time for you, but I wanted to send out a friendly reminder that the payment for invoice #111119 will be due next Wednesday, October 6th.
    Please feel free to reach out with any questions about this invoice.
    Thank you in advance
  • Hello [Client’s Name],
    I hope you’re doing well. This email is a reminder that Invoice #111119 was due this past Wednesday, October 6th, and is now one day overdue. I understand you are busy and want to follow up to ensure you received my last email reminder dated September 29th. I’ve attached the original invoice to this email.
    We’ve outlined payment options in the original invoice, but please feel free to call if you have any questions.
    Thank you,
  • Hello [First Name],
    Just a friendly reminder that your invoice for the amount of $[invoice total] is due on or before the date of [due date].
    I would be grateful if you confirm that [Invoice Payment] is on track for payment.
    If you have any questions, please don’t hesitate to reach out.
    Thank you for your business!
    Best Regards
  • Hello again, [Their Name] I hope you’re well.
    We have yet to receive payment from yourselves of [amount owed] in respect of your invoice [#reference number] which was due for payment on [date due].
    This invoice is now [number of days overdue] days overdue and we need an update with regard to it. Please could you let us know about when payment will be made as a matter of urgency.
    All the best!
  • Hello client name,
    Our records show that we are still awaiting payment of $8,000 for invoice #123, which was initially sent on March 20. A copy of the original invoice has been attached for your convenience in the instance that it has been lost or misplaced.
    If payment has been sent, please disregard this email. Please let us know if you have any questions or need assistance with the payment process.
    Thank you,
  • Hello client name,
    This is a reminder that invoice #123, which you should have received on March 20, is due today. You may pay by check, by credit card, or online through our payment link.
    Please let us know if you have any questions or need assistance with the payment process.
    Thank you,
  • Hello client name,
    This is our fourth reminder message for the payment of $8,000 in regard to outstanding invoice #123, which was initially sent on March 20. A late fee of 10% will be applied to the total if the invoice remains unpaid as of April 20.
    A copy of the original invoice has been attached for your convenience in the instance that it has been lost or misplaced. Please confirm receipt of the invoice and this reminder email.
    Thank you,
  • Hello client name,
    This is our last reminder email for the payment of $8,000 in regard to outstanding invoice #123, which was initially sent on March 20, prior to late fees being applied. A late fee of 10% will be added as referenced in our payment terms.
    A copy of the original invoice has been attached for your convenience in the instance that it has been lost or misplaced. Please confirm receipt of the invoice and submit payment as soon as possible.
    Thank you
  • Hello client name,
    We hope you’re doing well! This is a friendly reminder that invoice #123, which was sent on March 20, will be due next week. When you have a chance, please look over the invoice and let us know if you have any questions. The original invoice is attached for your convenience.
    You may pay by check, by credit card, or online through our payment link. If you need anything before then, please don’t hesitate to reach out.
    Thank you,
  • Hey [First Name] I hope that this email finds you in good health! We wanted to remind our customer about their [Due Details], which was sent out last week and due today.
    You can make the necessary payments directly from your bank account or online mode and call us for any queries to have hassle-free payment.
    We’re always happy to help our customers. Contact us on [Detail] Thanks
    Best Regards,
  • Hey [First Name] I hope this note finds you well. Just wanted to remind you of the payment for our invoice with the amount of [Invoice detail].
    We appreciate it if you could confirm everything related went smoothly, including when checking over past dates/action items listed in your calendar?
    If the payment is made already, please ignore this mail.
    Thanks as always
    Best regards
  • Hi [First name],
    I hope this email finds you well. We haven’t heard back about your payment yet for our recent invoice, which was due on [Payment Details].
    Could I ask when we expect the funds if it’s not too annoying?
    You’ve been awesome and always do what needs to be done without complaint or hesitation.
    Please don’t hesitate to get back to me by phone call or email whenever is convenient.
    Best Regards,
  • Hi, [Their Name] I hope you’re well.
    Just a quick one to remind you that we have an outstanding invoice for the [product] you bought. The invoice number is [#reference number] and it’s due for payment on [date due].
    I would be grateful if you could confirm that everything is on track for payment.
    All the best!
  • Hi, [Their Name] I hope you’re well.
    We have yet to receive payment from yourselves of [amount owed] in respect of your invoice [#reference number] which was due for payment on [date due].
    I would be grateful if you could let me know when we can expect to receive payment. If there are any problems, let me know!
    All the best!

Payment Reminder Email to Customer Examples

Buy now. Pay later.

  • Hello [Customer],
    During this time of year, emails can get overlooked. So, I am following up on an email dated September 29th regarding overdue payment on your purchase. For your convenience, I have attached the invoice here.
    Thank you,
  • Dear [Customer] I am contacting you on behalf of Dotty Company with regard to your recent purchase.
    This Invoice was due for payment on 2nd August 2020. Despite your busy schedule, it would be great if you spare some time and confirm the receipt of this Invoice. Further, we will highly appreciate it if you make the payments as soon as possible.
    I have attached a copy of the Bill for reference. If you have any questions or concerns, please don’t hesitate to contact me through [Put your contacts].
    Thank you,
  • Dear [Customers name] Our records indicate that a purchase under your name is currently outstanding. The payment was due on [input date], which have already elapsed one week ago. We will be glad if you spend some time to review the Invoice and make prompt payments.
    If there is anything we can do to facilitate the payment, please don’t hesitate to inform us. As a courtesy to our customers, we accept both MasterCard and Visa card payments. Attached is a copy of the payment invoice for your reference. Thanks for your time.
    Best regards
  • Dear Customer,
    Our records show that we haven’t yet received payment of $700 for your recent purchases, which was due Oct. 10. I’ve attached the invoice to this email in case you misplaced it. If you can check your records to see if you’ve remitted payment, I would appreciate it.
    Feel free to contact me with any questions. You can also reach me by phone at 555-4321.
    Thank you,
  • Dear John:
    Thank you again for your business. This is a reminder that payment for your purchases will be due next week on Friday, Oct. 10.
    Please take a moment to look over the invoice when you have a chance and let us know if you have any questions. You can also reach me at 555-499-0048. We hope you’re enjoying your new custom blinds!
    Thank you!
  • Dear Mr. Smith:
    This is a just a reminder that your invoice for $60 is due today. You can make the payment to the bank account listed on the attached invoice.
    Feel free to contact me with any questions. You can also reach me by phone at 555-4321. We appreciate your business.
    Thank you!
  • Hello [Customer],
    I am contacting you to confirm you received my previous email dated October 26th regarding your purchase. This is just a reminder that payment in full was due Tuesday, October 6th.
    As emails are often left unopened, I would appreciate a reply to this email to let me know you received it? I am looking forward to hearing from you.
    Thank you,
  • Hello [Customer],
    I hope you are well. Regrettably, you have made no payment on your purchase that was due October 6th and is now 30-days past due. I would appreciate the amount of $11,350 to be paid as soon as possible to avoid late fees.
    Please reach out to discuss any questions regarding this invoice. I look forward to your immediate payment.
    Thank you,
  • Hello [Customer],
    I hope you’re well. I am reaching out to you regarding your purchase. This is a reminder that payment was due on Wednesday, October 6th, and is now two weeks overdue. Please send payment as soon as possible by check, credit card, or direct transfer.
    Please let me know if you have any questions.
    Thank you,
  • Hi {Customer},
    I hope you’re well!
    This is a reminder that Invoice #123, totalling $1,200, is due on October 1.
    Payment can be made via credit card, cash, or check.
    Can you please confirm receipt of this invoice?
    Regards,
  • Hi CUSTOMER,
    I hope you’re doing well. I know you’re busy, so I wanted to send a friendly reminder that a payment of $XX.XX is due by [TIME] today to close out your balance.
    For your convenience, I’ve reattached your invoice here [LINK].
    We accept payments via:
    Credit/Debit
    Paypal
    OTHER
    Please feel free to reach out to me if you have any questions or concerns.
    Warm regards,
  • Hi Customer,
    Our records indicate that payment has not yet been received for Invoice #532, which is now overdue in the amount of $2,000. If you’ve already submitted a payment, please ignore this email. If you have any questions or have misplaced the invoice, please let me know and I’d be happy to assist you.
    Best wishes,
  • Hi CUSTOMER,
    Thanks again for buying with us. It was a pleasure doing business with you. This is just a friendly reminder that your balance of $XX.XX is due next week on [DATE].
    For your convenience, I reattached your itemized invoice here [LINK].
    Please take a moment to review the invoice and feel free to reach out to me if you have any questions or concerns.
    Warm regards,
  • Hi Ms. Smith
    I’m reaching out because our records show that you have a past due balance of $XX.XX, which was due by [DATE].
    For your convenience, I’ve reattached your invoice here [LINK].
    As a reminder, we accept payments via:
    Credit/Debit
    Paypal
    OTHER
    I’d appreciate a text or an email to let me know when I should expect to receive payment or if you have any questions about your invoice.
    Regards,

Payment Email to Boss Examples

Email examples that help you get paid.

  • Dear sir,
    I hope all is well.
    I am writing to you to find out about last month’s paycheck. Do you have any updates about when I will receive this?
    I look forward to hearing from you,
    Jack
  • Dear Mr. Hopkins,
    How are you doing?
    I am just writing to find out when I will get my month’s pay? I’ve been waiting for seven days now.
    I’m eagerly awaiting your response,
    George
  • Dear Mrs. Annabella,
    I hear things are going well for you!
    I thought I’d contact you to let you know that I’ve yet to receive my money for last month’s hours. Could you please help me with this?
    Please let me know when you’ve found a solution to this problem,
    Hannah
  • Dear Mr. Harrington,
    I hope all is well. I’ve heard that you’ve been kept quite busy with the new staff members lately.
    I am just writing to find out when I might get my payment for the month of March. I’m still waiting for it today.
    I look forward to hearing back from you,
    Jonathan
  • Dear Mrs. Smarts,
    How are you? I would love to catch up with you again sometime this week.
    I thought I’d contact you to ask about last month’s paychecks. I have not received mine yet and wondered if you knew about this.
    Please let me know once you’ve received this email,
    Kind regards,
    Mary
  • Dear sir,
    I have still yet to be paid for last month’s work, and I was wondering if you needed any of the attached materials to help you.
    I’ve attached my pay terms to show you that I’m well within my right to be asking for this.
    All the best,
    Peter
  • Dear Mrs. Barister,
    I am just following up to ask whether you received my previous email asking about pay.
    Please let me know when you’ve received this,
    Jessica
  • Dear Sir,
    This email is being sent to you because I am seeking a speedy release of salary which is already one month late. This action is a breach of the employment agreement according to which the employees are to be paid on time. The employees are being burdened because of a lack of funds.
    I hope that the company will recognize the importance of employees.
    Thank you.
  • Dear Sir,
    I am writing this email to bring in your attention that I have not been paid the salary for the month of June 20XX. Today is the 9th of July 20XX. Usually, the salary is transferred not later than the 5th day of the subsequent month.
    Thank you.
  • Dear Sir,
    This email is being sent to you because I am seeking a speedy release of salary which is already one month late. This action is a breach of the employment agreement according to which the employees are to be paid on time. The employees are being burdened because of a lack of funds.
    I hope that the company will recognize the importance of employees.
    Thank you.
  • Mr. Smythe,
    I am writing this email to bring your attention to an important issue regarding salary payment for the month of September.
    The salary for the month of September has not been paid and upon inquiring from the accounting department there isn’t any update on payment policy. Therefore, I thought to bring this matter into consideration so that the salary for the month of September can be deposited as early as possible.
    Regards,
    Ann Jones
  • Dear Mr. Wright,
    This is Jena Alfred, the Business Developer Manager. I want to highlight an issue regarding the payment of salary.
    This is very unusual that I have not received my salary for the month of November. Today is December 13 and I must write to you so that you can investigate the matter that why the salary has not been paid.
    As per the terms & conditions we have signed the employment contract the payment of salary cannot be delayed for more than 10 days. In case the employee(s) must be notified officially.
    I hope you consider this matter seriously and to take quick action to deposit the salary as soon as possible.
    Regards,
    Jena
  • Dear Sir,
    My name is Deon Mcintosh, in sales and marketing.
    I wish to bring to your attention that my salary for last month December 2019 of $400 has not been credited to my bank account as of today 15th January 2020. I have checked my bank and they have informed me that the money has not been received.
    I would appreciate if you addressed this matter personally so that I can get paid by the end of the week.
    Thank you.
  • Dear Mr. Ritchie,
    This is to inform you that the salary for the month of August that is due to me is yet to be credited in my account. I was waiting for the amount from past few days as it was due a week before.
    You are requested to check the matter and arrange to credit my account with my August’s salary as soon as possible.
    Awaiting your confirmation on the same
    Thanking You,

Payment Reminder to Government Officials Example

  • Dear (Receivers name)
    This is a letter to notify you that the payment you owe, of (amount of money) was due on (date). Please submit the payment by cashier’s check along with your account number. Attached is a copy of the invoice with the amount due stated. Enclosed is also a stamped and addressed envelope should you need it.
    If you have already made the payment, please ignore this letter. But if you have not yet made the payment, please do so immediately.
    Thank you for making this matter a priority. Sorry for any inconvenience we might have caused.
    Sincerely,
  • Hi (Receivers name)
    This is to remind you that the payment of an invoice for an account number (36572) is due today. The total amount is ($6400). Please make your payments to the account number specified on the invoice.
    Attached is a copy of the invoice. If you have any questions concerning the same, I will be happy to answer.
    Thanks,
  • Dear (Receivers name)
    This letter is to formally notify you of a payment ____________ days overdue on invoice number ____________. The payment was overdue by ____________ (date). You have been a good customer to our company and we would be disappointed to lose you.
    We hereby request that you settle this payment at your earliest since our company ____________ has a financial audit scheduled for____________. Kindly make this payment at the latest ____________. It is company’s policy to suspend doing business with companies with overdue payments for ____________ days.
    Please disregard this letter if you have made the payment and send support documents to our email ____________. If otherwise, kindly release the payment immediately. Legal measures will be taken if this payment is due after ____________ days. I herewith enclose the invoice for your reference. Please don’t hesitate to contact me if you have any doubts or inquiries.
    We hope that you will regard this matter with priority and make the overdue payment soon.
    Thank you for your time and consideration.
    Yours Faithfully,
  • Dear (name of the receiver),
    This is a request letter that the invoice mentioned below is now ten days due. Kindly make the payment at the earliest.
    Invoice Date: (date of the original invoice)
    Invoice No: (invoice number)
    Invoice Amount: (invoice amount)
    We completely understand that delays happen because of uncertain situations, but we request you to make the payments at the soonest. Also, please let us know when we can expect the fees at the earliest? Kindly ignore this letter if the payments are made.
    Thank you in advance for your cooperation.
    Best regards,
  • Dear [name of receiver],
    I’m getting in touch with you in regard to the following invoice:[invoice reference] – [invoice amount] for [brief summary of the work you performed].
    The invoice is due on [due date], and I would greatly appreciate it if you could confirm receipt of this invoice and advise if payment has been scheduled.
    I have attached a copy of the invoice for your reference. If you require any further details from our side then please let me know.
    Many thanks,
  • Dear [name of receiver],
    Following up on my previous email, I’m getting in touch about the outstanding invoice.[invoice reference] for [amount] This invoice is now overdue, so could you please advise me of the status of the payment. Please let me know if there are any issues that have delayed the payment, and we can send any relevant information to you promptly.
    I have attached a copy of the invoice which includes the due date and payment terms for your reference.
    Many thanks,
  • Dear [name of receiver],
    Further to my previous emails, I’m contacting you about the invoice due to [your business name] for [invoice amount].
    I have attached a copy of the invoice with added interest, as the payment is now more than 14 days overdue. If you’d like to discuss the added charge please get in touch and we can go over the details.
    Please advise of the status of the payment as the invoice is now more than 14 days overdue, and if I can provide any further information or documentation to allow your payment, then do let me know.
    Best wishes,
  • Dear [name of receiver],
    I’m getting in touch about the invoice [reference] for [amount] that still remains unpaid.
    After several attempts to contact you with no payment, we will shortly begin legal action in order to collect the money you owe for our services. If we receive the payment immediately then we will close the issue without legal intervention. Please get in touch if there is anything you need from our side to get this closed.
    The final invoice is attached for your reference.
    Regards,

Payment Reminder to Parents Example

School fees due on this date.

  • Good day. This is the monthly reminder from “Name of the institution” that “Name of Student”’s tuition fee is due on “Due date”. Thank you!
  • This is a gentle reminder that your child’s school fees for the first semester are due on 12/01/2022.
  • Dear Parents. This is a gentle reminder that your child’s monthly tuition fee payment is due on the “due date”. Please attend to this matter as soon as you possibly can. Thank you very much.
  • We are relaying this message as a reminder of an unpaid monthly tuition fee due on “due date”. It is now “present date”, and we are yet to process your payment. Please settle your account as soon as possible. Thank you
  • This is a gentle reminder that your child’s school fees are due. Please follow this link for more info & to make payment:
  • Dear parent. This is “name of school”’s Library Services. This is to inform you that your child, “name of the child”, has an outstanding library balance of “amount” for “state reason”
  • Dear parents. We’re reaching out to remind you of the remaining balance for your child’s fees that should be paid on “insert due date”. Please settle this account on or before the deadline to avoid delays. Thank you!
  • Your child’s school fees for the first semester are due on (date). We look forward to welcoming your child back to our school.
  • This is a gentle reminder your child’s school fees for the first semester are due on (date). We hope you have had a happy holiday period.
  • This is a gentle reminder that your child’s school fees are due. Please follow this link for this semester’s payment info: (insert invoice url)

Related Reading: 150+ Happy Vacation Wishes for Bosses and Colleagues (Huge List)

  • We are getting in touch as school fees due on 09/01/21 remain unpaid. We kindly ask that you arrange to pay the outstanding balance as soon as possible.
  • Your child is due to attend the NYC field trip on 10/23/21. Please ensure the full payment of $120 has been received by 10/13/21. Thank you!
  • Good Day! I would like to inform you, that you need to settle your accounts on or before our due dates. Our school, will be giving you extensions so that you may be able to pay your remaining balance. This will also help your child to go on in the next school year. Thank you.
  • This is to inform you that the school fee of {Name of the student} is due for the month of {month+year}. You are requested to pay the fees by {mention date} to avoid late fees. The total due amount is {mention due amount}.
  • This is a gentle reminder regarding the fees payment of {Name of the student} which is due on {mention date} for the month of {mention month+year}. Total fees due is {mention amount}. Please arrange to clear the outstanding fees on or before {mention date} to enable us to manage our tuition classes in a better way.
  • This is to inform you that your child’s tuition fee is due for the month of {mention month}. Please arrange to pay total due amount {mention amount} by {mention the date}.

Please Submit Payment by Due Date Email Examples

Payment is due now.

  • Dear {first name} and team,
    Your invoice {invoice number} for {amount due} is due on {due date}. Please remit payment by the due date. An overdue fee of {overdue fee} may be added to your account.
    We enjoyed providing {description of service} and look forward to future opportunities working together. Please let me know if you need assistance.
    For questions call {phone number}.
  • Hi [Recipient’s first name] I hope you are well.
    We are writing in respect of our invoice [invoice reference number] which is due for payment on [date due]. Please could you ensure that payment will be made before it becomes overdue.
    Best regards
  • Dear {first name},
    We appreciate you choosing {your business name} and would like to maintain a beneficial relationship that can serve you again in the future. If there are any issues with the services received please let me know directly. If unable to make payment at this time please let us know what date to expect your payment so we can ensure your bill does not go to collections.
  • Hi [Recipient’s first name] I hope you are well.
    This is a soft reminder of the payment from yourselves of [amount owed on invoice] in respect of our invoice [invoice reference number] which becomes due for payment on [date due].
    I would be really grateful if you could let me know when we can expect to receive payment.
    Best regards
  • Dear {first name},
    I am writing to remind you that the bill for our services, as provided to you previously will become due on [enter date]. Please ensure this bill is paid on time, as charges may be applied.
    Please reach out with any further questions. You can reach me at {phone number}.
  • Hi [Recipient’s first name] I hope you are well.
    I just wanted to drop you a quick note to remind you that [amount owed on invoice] in respect of our invoice [invoice reference number] is due for payment on [date due].
    I would be really grateful if you could confirm that everything is on track for payment.
    Best regards
  • Hi [name of the receiver],
    It has been nice working with you. I’m thereby sending you invoice [#number] for [service or product name], which is due [date]. Please see it attached to this email.
    Here is my payment information:[Your payment details] Feel free to contact me in case you have any questions.
    Kind regards,
  • Hi [name of the receiver],
    Hope you’re doing well. Just a reminder that invoice [#number] I’ve sent you on [date when you initially sent the invoice] is due in two days.
    Please find a copy of the invoice attached to this email.
    My payment information: [details here] Don’t hesitate to contact me if there’s an issue with the payment or if you have any questions.
    Kind regards,
  • Hi [name],
    The invoice [number] for [service or product name] is due on [date]. If not paid , the payment will become overdue. I’ve attached the invoice to this email for your convenience. If there’s anything else needed from my side to initiate the payment, let me know.
    Don’t hesitate to reach out to me if there’s an issue with the payment. If there isn’t, please, make the payment as agreed.
    Kind regards,

How often should you send payment reminders?

Payment reminders should really not be sent too often and too close together, or you risk not only offending your customers, but also alienating them from future sales.

There are normally set milestones for sending payment reminders, which include with the initial invoice, a few days before it becomes due, when it becomes due, one week after the due date, two weeks after the due date, and one month after the due date.

How much additional revenue can you expect to make by sending a reminder?

The amount of additional revenue a well-worded and timely email reminder can generate largely depends on when it is sent. On average, around 49.6% of all invoices become overdue before payment, so those reminders are hugely important.

With 21% of invoices being paid on the first follow up, 20% on the second, and 32% on the third, these three reminders account for recovery of around 73% of your outstanding bills, so are very important. And the longer you have to wait for payment, the more it costs you in the long run.

How can you send these emails without offending your customers?

Forget to pay your bills?

The last thing you want to do is offend your customers and send them running into the waiting arms of your competitors. So you need to make sure that your emails are not offensive. After all, even the best customers may forget to remit payment every now and again. The main thing here is to keep the body of the message or email short and professional but with a nice friendly tone. The last thing you want to do is be threatening and confrontational as that will be bad for business in the long run.

In the first reminder, show some empathy, especially since this could be a genuine case of having forgotten. People have busy lives and a little understanding can go a very long way. Avoid statements and wordings that can come across as cold or pushy, and suggest rather than demand. Also, you don’t know what type of personal situations your customers might be going through at the time (death, divorce, vacation).

Always make it easy for the client to pay by including the various ways to pay and give simple instruction on how to do it. Don’t make late fees a surprise they discover on payment. Remind customers in advance of a late fee being applied. And make sure you always end on a friendly note, thanking them for being a great customer and looking forward to serving them again in the near future.

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