An informational form of letter used to remind customers of payments being due or in some cases overdue, payment reminders are an essential tool for collecting what’s owed to your business. But how do you write a message that encourages submitting payment without offending customers?

Here, I’m sharing a veritable plethora of templates you can use and adapt to suit your needs whether you prefer to send emails, SMS reminders, or even snail mail. Let’s dive in and get your business paid.

Payment Reminder Email Subject Lines

  • Reminder: Payment Submission Deadline is [date]
  • Follow-up on Invoice #65456
  • Payment reminder: {Business Name} {Invoice no.}
  • Have You Paid Invoice Number 1234?
  • Follow-up on invoice #10237
  • Account Number 1234 Payment Reminder
  • Payment Needed for Invoice Number 1234
  • Hey {Name}, Invoice no. 15237 is due today. Your payment will be very much appreciated
  • Reminder Invoice for Account Number 1234
  • We noticed you’ve been a little distant lately
  • Please update your payment of invoices
  • Your [Product] account has been paused!
  • Action Required – Your payment is required
  • Reminder: Please pay your outstanding invoices
  • Your outstanding unpaid invoice

Payment Reminder Text Message Examples

  • [First Name] your current balance with us is [Amount Due]. You have until [Due Date] to pay us. Click here to pay [Payment Link].
  • [First Name], you only have 24 hours before your balance is due. We accept all major payment methods online. Click this link – [Payment Link].
  • [First Name], your payment is due in 7 days. Please click this link to pay off your balance [Payment Link].
  • Dear, [name], we have still not received your payment. Its due date was March 1. Should your payment fail to arrive in the next seven days, we may pursue legal action. We urge you to make the payment as soon as possible.
  • Dear, [name]. After several attempts at communication, we have not received the due payment. We are now forced to take legal action. If you think this is a mistake, call us on 555-4321 now.
  • Dear, [name]. We have tried to reach you regarding an outstanding payment since March 1. Unfortunately, if the payment has not been covered by March 30, we will be forced to suspend credit. Regards.
  • Hello [First Name], this is a reminder that your balance of [Amount Due] is due in 7 days. Our online payment portal is super easy to use! Click this link to pay [Payment Link]
  • Hello, [name], despite our previous reminders, we have still not received the payment due. Please update your payments to retain further services. Thanks.
  • Hello, [name]. We remind you that a $400 sum is still outstanding on your account. To avoid additional fees, please pay the required sum before March 1.
  • Hey! We’re here to remind you that a payment for $400 is awaiting payment since March 1. For information, go to [URL] or just call us for a chat.
  • Hi [Client Name]! This is a friendly reminder that Invoice 4557555, which was sent on March 1, is due next week. Visit [URL] to review or pay the invoice.
  • Hi [First Name], we hope you’re enjoying the [Service/Item Purchased] that you purchased from us on [Purchase Date]. I wanted to briefly remind you that your balance of [Amount Due] is due on [Due Date]. Click this link to pay [Payment Link].
  • This is a final reminder that we have not yet received a payment for your account since March 1. If no payment is made by September 1, we will have to move the case to court.
  • We would like to remind you that your amount is due for payment since March 1. For more information, log in to your account or call us on 555-4321.

Payment Reminder SMS Examples

Remind customers it’s time to remit payment on their phone.

  • Hi [Client Name]! Your payment is due today. You can pay by credit card or eCheck at [URL]. Please respond with any questions.
  • [First Name], your payment with us is due tomorrow. Please pay off your balance by clicking this link [Payment Link].
  • Dear [FIRST NAME], your invoice for [amount] was due [due date]. Contact [your phone number] urgently to discuss and agree a payment plan if required. Thanks, [Your business name].
  • Hello again [First Name], you have 24 hours to pay off your balance with us. I’ve sent you a few reminders, but they might’ve fallen through the cracks. That’s OK! You can visit our payment portal to satisfy your account by clicking here [Payment Link].
  • Hi [Client Name]. We still haven’t received the $400 payment of Invoice #5564, which was due four days ago. If no payment is made by next Friday (14th), late fees will apply.
  • Hi [Client Name]. Your payment of $400 for Invoice #5566566 is overdue by one week. Please review the invoice and submit a payment at [URL].
  • Hi [First Name], we still haven’t received a payment for [Service/Item Purchased]. That’s OK, you still have 7 days left before it’s due. If you want to pay off your balance early, click this link [Payment Link].

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  • Hi again [First Name], unfortunately, we haven’t received any payment from you yet for your balance of [Amount Due]. Your balance is due today, please visit our online portal to satisfy your account – [Payment Link].
  • Your invoice for $300 is overdue by two months. Please click [payment URL] or call us on [your phone number] to pay.
  • Your invoice for $400 is due by Monday 12th. Please click [payment URL], call us on [your phone number] or email us to pay.
  • Your invoice for [amount] is overdue by [overdue days] days. Please click [payment URL] to pay or advise us on [your phone number] when we can expect payment.
  • Your payment of [Amount Due] is due. Please click the following link and pay the balance owed by the end of the day – [Payment Link].
  • Dear {NAME}, we would like to remind you that the amount {SUM} was due for payment on {DUTE DATE}. To avoid further costs, please forward the payment no later than {DATE}. Thank you, {COMPANY NAME}.
  • Dear {NAME}, our system records show that you have an outstanding payment of {SUM}. You can securely pay online or turn on automatic payments by following our guide: bit.ly/automatic-payments. Thank you, {COMPANY NAME}.

Second Payment Reminder Email Examples

  • Hi [Customer’s First Name],
    We hope that you’re enjoying your [Insert Product/Service Name].
    At [Company Name] we take pride in making sure that all of our customers enjoy what we provide them.
    I did want to quickly mention that we haven’t received payment from you just yet. No worries, it isn’t due until [due date] (one week from today).
    You can pay by mailing us a check at [Company Address] or online here – [Link to invoice]
    If you have any questions don’t hesitate to reply to this email or give us a call at [Support Phone Number].
    Kindest Regards
  • [Customer’s First Name],
    We have yet to receive payment from you regarding the [Insert Product/service] you purchased from us on [Purchase Date].
    You may send us payment via check or online here – [Link to Invoice]
    If you have any questions regarding your payment, please contact [Support Phone Number].
    Regards
  • Hello [Customer’s First Name],
    Unfortunately, we still haven’t received your payment for [Invoice Number]. It is due today.
    Is it a bad time financially? We’re willing to help you by offering financial assistance. Respond to this email or give us a call at [Phone Number] and we’ll work together to get your balance resolved.
    Best Regards
  • Hi [first name of client],
    I hope you are doing well.
    This is [your name] contacting you on behalf of [company name] concerning the payment on [invoice number], which we sent on [date], will be due next week.
    I’m sure you must be busy, but it would be great if you spare some time and look over the invoice when you get a moment. Please let me know in case of any questions.
    Thank You
  • Hi [first name of client],
    Our records show that we haven’t yet received payment of [amount] for Invoice [invoice number]. It will be appreciated if you look into this.
    In case the payment is already sent, please disregard this notice. And in case you have lost this invoice, please find another copy attached herewith.
    Thank You
  • Hi John,
    I hope you’re well. This is just to remind you that payment on invoice #10237, which we sent on March 25th, will be due next week.
    I’m sure you’re busy, but I’d appreciate if you could take a moment and look over the invoice when you get a chance. Please let me know if you have any questions.
    Thank you!
  • Hello,
    I hope you’re keeping well during this time of uncertainty.
    I just wanted to drop you a quick note to remind you of the outstanding invoices that will soon be due for payment.
    I would be really grateful if you could confirm that everything is on track for payment?
    Best regards,
  • Hi,
    I hope you’re keeping well during this time of uncertainty.
    We wanted to drop you a gentle reminder that we have yet to receive payment from yourselves of in respect of our invoice which is due for payment in one week.
    I understand this may be a hectic time for you, so I would be really grateful if you could give me an indication of when we can expect to receive payment?
    Best regards
  • Hello [client name],
    Just a friendly reminder that [invoice ####] is due on [due date]. The balance due is [amount outstanding]. You can view your invoice here: [link to invoice].
    [Optional: There are still X days left to take advantage of your early payment discount!]
    Please feel free to contact us if you have any questions or concerns.
    Regards,
  • Hello [client name],
    I’m contacting you to check in on overdue [invoice ####], which will be due on [due date]. The balance due is [amount]. You can view your invoice here: [link to invoice].
    Please let us know when we can expect payment, or if there are any issues we can help resolve.
    Regards,
  • Dear [client name],
    This is a friendly reminder that your invoice payment is due next week.
    Invoice number: [xxx]
    Amount due: [Balance]
    Please pay by: [Due date]
    Make online payment: [Link]
    Payment methods accepted: [List payment options, such as credit card or via online payment apps]
    Have any questions? Give us a phone call at [phone number] or reach out to us at [contact information].
    Thanks for choosing [insert company name].
  • Dear [client name],
    As a reminder, your invoice number [invoice number] is due today.
    Amount due: [Balance]
    Make online payment: [Link]
    Payment methods accepted: [List payment options, such as credit card or via online payment apps]
    Have any questions? Give us a phone call at [phone number] or reach out to us at [contact information].
    Thanks for continuing to be a loyal customer of [company name].
  • Dear Grace,
    I hope you are well.
    We have yet to receive payment from yourselves of $150 in respect of our invoice (123456789) which will be due for payment on 1st May, 2021.
    Please could you let us know about when payment will be made.
    Best regards,
  • Dear [client name],
    I’m contacting you on behalf of [your company] with regard to the following invoice:
    [invoice ref number] / [invoice balance]
    This invoice is due for payment on [invoice due date]. It would be greatly appreciated if you could confirm receipt of this invoice and advise as to whether payment has been scheduled.
    I have attached a copy of the invoice for your reference. If you require any further information from our side, please let me know.
    Best wishes,

Payment Due Reminder Email Examples

The payment is due.

  • Hello [Recipient’s first name],
    These are turbulent times and I hope you’re staying safe. I am contacting you on behalf of [your company] with regard to the following invoice:
    [invoice ref number] / [invoice balance]
    This invoice was due for payment on [invoice due date]. Please could you kindly confirm receipt of this invoice and advise as to whether payment has been scheduled.
    I have attached a copy of the invoice for your reference. If you require any further information, please let me know.
    Best regards,
  • Hello [Recipient’s first name],
    I hope you are well.
    I just wanted to drop you a quick note to remind you that [amount owed on invoice] in respect of our invoice [invoice reference number] was due for payment on [date due].
    I have attached a copy of the invoice for your reference.
    I would be really grateful if you could confirm that everything is on track for payment.
    Best regards,
  • Hi [Recipient’s first name]
    I hope you are well.
    We have yet to receive payment from yourselves of [amount owed on invoice] in respect of our invoice [invoice reference number] which was due for payment on [date due].
    I would be really grateful if you could let me know when we can expect to receive payment.
    I have attached a copy of the invoice for your reference. Thank you for your help.
  • Hi [Recipient’s first name]
    I hope you are well.
    We have yet to receive payment from yourselves of [amount owed on invoice] in respect of our invoice [invoice reference number] which was due for payment on [date due].
    I would be really grateful if you could let me know when we can expect to receive payment.
    I’ve attached the invoice for your reference.
  • “”[Customer’s First Name],
    Your payment of [Payment Amount] is due today for [Invoice Number].
    Please visit [Link to Invoice] to view and pay your balance.
    We offer financial assistance. Respond to this email promptly or contact us at [Phone Number] for more information.
  • Hello [Customer’s First Name],
    I took a look at our records today and noticed that we’re still waiting to receive payment from you for your invoice #[Invoice Number].
    Your invoice with us was due on [Insert Due Date]. Since that day has passed, your account balance with us is now considered overdue.
    Don’t worry, this doesn’t mean you’ve incurred any additional fees yet.
    I’ve taken the courtesy to attach your invoice to this email just in case you’ve lost it.
    You can pay your invoice off by clicking this link [Link to Invoice].
  • [Customer’s First Name],
    Our records indicate that your invoice #[Invoice Number] is now 1 day overdue.
    In order to avoid any additional fees, pay your invoice as soon as possible.
    You can pay your invoice online at [Link to Invoice].

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  • Hi [first name of client],
    This is just a reminder that payment on invoice [invoice number] (total [amount]), which we sent on [date], is due today. Please make the payment to the specified bank account on the invoice.
    If you have any questions, please reply, and I would be happy to clarify them. Thank You.
  • Hi [first name of client]
    I wrote to you previously to remind you o